Do I need tools to mount this product?
No, the tools required are included if necessary.
What is the cost of shipping when I order an SP Connect item?
For orders over ₤35 in the United Kingdom shipping is FREE! Shipping costs for lower order amounts are ₤4.99, this is shown to you at the last checkout stage. Further information on shipping costs can be found here.
Which shipping carrier will be used?
Your order will be shipped via DHL from our warehouse in Austria, depending on your location in the UK your order will take 3-4 days to be delivered. Usually your order leaves our warehouse within 24 hours (excl. weekends and public holidays) of the order being placed. You will receive a tracking number via email when your order has been shipped.
What is the returns and refund policy in the UK?
We offer a 30 day money back guarantee policy. Returns can be sent to
SP United UK, 95229 York House, Green Lane West, Preston, PR3 1PR, UK.
If you are not satisfied you are allowed to return your product for up to 30 days after purchase. There is also a 12 month warranty on all parts. If you want a refund or would like to return your item, send us an email to firstname.lastname@example.org. You can find our complete return policy here.